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| Free Weekly Training - NEW Schedule | ||
| Friday | Friday | Friday |
 10-11am CSTArchitecture/Communications |
11am-12:30pm CST ITAM, Asset, SWD & Patch |
12:30-2:30pm CST ITSM, CMDB, ITIL & Help Desk |
| Featured Videos | ||
| Patch - NEW | Help Desk | Configuration |
 Comprehensive Patch Mgmt (chapters) |
SLA Reporting (4:36) |
Override HD Tickets Tab (1:57) |
| Complete Patch training - proactive, reactive, auto, alerts, communications. | Measuring how much, how efficient, and the quality of the service you provide. | Create your own customized default 'My Open Tickets' view. |
